Continuity

A complete continuity and recovery solution for your business

What is Continuity?

Business continuity is about maintaining critical business functions, not only during a disaster, but afterwards as well. Traditional business continuity plans consider potential disruptions such as natural disasters, fires, disease outbreaks and cyber attacks. However, the trend towards digital transformation and an increasing reliance of organisations on IT for critical business functions and data means that cyber attacks are the most likely threat to business continuity, and cyber threats also tend to feed off of such crises, as we have seen with the Covid-19 pandemic, with cyber attackers attempting to capitalise on all the opportunities it has presented.

Continuity for your business will follow these steps:

Planning

Restructure business continuity management and cyber security measures to ensure greater integration and collaboration in terms of operations, processes, procedures, responsibilities, and technology investments. The planning stage also includes crisis communication procedures, especially for company leaders, that include several independent communication channels.

Technology

Plan for the worst in terms of detection, response, recovery and improvement of both security and continuity capabilities. This includes ensuring data backups are well protected against a range of attacks to allow for rapid recovery.

Policy

Implement and enforce stringent restricted access management controls to help enforce a policy of least privilege. Consider allocating admin privileges only when needed.

Restricted access management is extremely important in the context of business continuity, underlining the importance of strict access controls and the value of enforcing a principle of least privilege and even allocating privileges only when necessary.

In conclusion, it is important to understand where data resides, how it is protected, and how you can recover to a safe state.

Features

It preserves your brand value and your reputation.

Companies that aren’t prepared to handle disruptions risk appearing incompetent to the public should an event arise, possibly stumbling over next steps and mishandling communication. Your continuity program is the engine behind a smooth recovery, and preserves your carefully crafted brand value and the stellar reputation you’ve worked hard to achieve.

It cultivates a resilient organizational culture.

Several of the companies we work with have noticed an increased emphasis on resilience and recovery related to everyday tasks as a result of strengthening their business continuity programs. Employees are applying business continuity concepts automatically, whenever they develop a new product or service; or they are quicker to adapt when a process goes awry. The concept of continuity starts to apply in everything they do, particularly if there’s strong management support for the program.

It provides valuable business data.

Business continuity activities produce tons of data—critical business units, critical tasks, recovery time objectives, financial impacts of a disruption, etc. It’s like having an encyclopedia of valuable data about your company’s operations. Smart companies make use of that data in other ways, like the Arizona utility company that uses its data for process improvement, and to plan strategic activities that will help move the business forward. (Not to mention that said company also has a top-notch continuity program and could recover from any disruption in minutes.) Use the data. Refer to it often.

It helps mitigate your financial risk.

Among the benefits of business continuity planning is the mitigation of not only business risk, but also financial risk. By creating a more resilient network or putting the right backup processes and procedures in place, you’re lessening the risk of a data breach, for example, or a substantial power or data loss, or systems failures. The financial losses associated with such events—even minor ones—can be avoided with a good continuity program in place.

Benefits

It has the potential to save lives.

I’m not talking about the life of your company—it’s about the lives of your employees. Fire drills, evacuation drills… if you can’t get people out of the building, who cares how many recovery plans you have? Take the time to create a strong emergency and evacuation plan that prepares people in advance; it will save lives when needed. Not only is this the most important benefit of any BC plan (if you don’t have the people, you can’t recover), it’s also a good way to show you care about the people you employ.

It builds confidence among your customers.

Companies that are transparent about their ongoing business continuity efforts are communicating something very powerful to their customers: We are putting the right pieces and parts in place so we can be there for you—no matter what. The fact that you’re showing a high level of commitment to business continuity builds confidence among customers, as well as other outside parties you do business with.

It builds confidence among your employees.

Internally, employees who are well-versed in the company’s continuity plans gain confidence, too—they know what they need to do should a crisis arise. But an unexpected benefit of business continuity planning is that employees are also more adept at handling daily, smaller disruptions. They automatically assess the levels of risk associated with new activities, and are better able to maneuver business operations quickly and smoothly.

It ensures compliance with industry standards.

If you’ve adopted a set of business continuity standards you can rest assured that your business is compliant with industry mandates. Even if you don’t have regulations to adhere to, compliance with standards provides proof to stakeholders that you’re running your business responsibly. It also gives you a blueprint that virtually guarantees the success of your program, and makes it easier to execute.

Our pricing options

We have a few pricing options to suit any size company

Block Hours
A tried and tested method of contracting IT services. Infraplex can assess how many critical of hours your environment requires. Hours not used in one month can be carried forward. Infraplex will regularly assess the requirements to ensure you’re paying just the right amount.

Continuity Plans
Your business continuity plan would be customised to suit your business environment, which is why you can book now for a consultation to customise a package for your business.

Interested?

Let’s talk about how Infraplex can be your ICT partner.