On-premise PBX

What is On-Premise PBX?

With a on-premise voice solution, the hardware is installed and runs on-site at your office or data center. You purchase and own the phone system hardware, networking, server equipment, and more, and your Infraplex will take care of all the updates and maintenance regarding the system. The calls are routed through traditional phone lines (ISDN, PSTN, GSM) as well as SIP trunking.

Do these issues plague your business?

We can help you with these issues and increase productivity

Wasted Time?
Do your staff productivity levels drop dramatically during copper phone line outages, interruptions, or inefficiencies?

Security Fears?
Worried that our phone lines are not safe, and do not have call recording capabilities?

Lost Data?
What would be the impact of productivity if calls and recording customer interactions?

Untimely Network Failures?
Not knowing what will fail and when, and then having to wait for a technician to arrive?

Features

IT Health Dashboard

Get a real time view into the status of your business’s IT with our enterprise class monitoring & management solution, you can request contracted time with our IT department to ensure constant maintenance is performed.

IT Responsive Support

Our helpdesk and team of engineers are available to assist with all you support needs. Remote support is a click away!

Benefits

Avoid IT emergencies

Our Network Operations Centre will help resolve issues before they impact your business

Improve Productivity

Owning your own network and server systems and keeping them on-premise gives more control. IP PBX ensures that phone calls will be available even if the internet is down.

Save Money

Premise PBX has a lower cost in the long run. Potential to reduce costs via SIP trunking.

Our pricing options

We have a few pricing options to suit any size company

Block Hours
A tried and tested method of contracting IT services. Infraplex can assess how many critical of hours your environment requires. Hours not used in one month can be carried forward. Infraplex will regularly assess the requirements to ensure you’re paying just the right amount.

Per Device
Allows you to choose the assets for which you require either Premium, Essential or Ad-hoc support.

Setup

SA Number (PBX based)                                               R69.00

International Number (PBX based)                             R150.00

Porting an existing number                                          R200.00

Full System

Our team will consult with your business to ensure a comprehensive customised solution is provided to you.

Interested?

Let’s talk about how Infraplex can be your ICT partner.