Hosted PBX

Connect and collaborate on a secure PBX platform

What is Hosted PBX?

Infraplex Hosted PBX (also called Cloud PBX) is a complete business phone service utilizing the latest telephony technology: VoIP – Voice over Internet Protocol. We maintain the equipment, host the service and handle all the upgrades for you. Our VoIP Hosted PBX is not only a cloud PBX which basically permits you to make cheaper calls via the Internet and reduce your phone bill by up to 40%; it is a full-featured Unified Communications (UC) solution that improves your global business.

Do these issues plague your business?

We can help you with these issues and increase productivity

Does my business need servers to use this service?

The last thing you want to do is spend tens of thousands of Rands on a phone system. With Infraplex Hosted PBX, there are no large servers or systems to purchase that losses value over time. Get a new telephone system without huge upfront capital.

Can my business save in costs?

Research performed with customers across all industries has revealed that we typically save our VoIP clients at least 30% on their phone bill. Except for a minimal monthly fee, you only pay your calls. Infraplex customizes solutions for your businesses unique requirements, including multiple numbers, sub-accounts and SIP Trunks with unlimited simultaneous calls.

Installation and system management?

Focus on your business, not on your phones. Our Cloud PBX is easy to use and quick to implement. The entire installation process can be completed in as little as two or three days.

Hosted PBX is a service, offering the functionality of a PBX without the need of installing a PBX at the customer’s location. Only VoIP phones need to be installed to deploy a Hosted PBX.

A big advantage is that transitioning to our Hosted PBX system will not cause downtime, and you will be able to keep all of your existing phone numbers. The change over is seamless. Infraplex can provide on-site support upon request of all pre-configured material.

Features

Mobility

Forward calls from your extension to voice mail, mobile numbers, other extensions or even other numbers. Take your extensions anywhere or program an extension using a soft phone on your computer or mobile phone. Work from home for a day by simply unplugging your phone from the office network and plugging it into your modem or router at home. Your calls will seamlessly follow your phone and you can still transfer calls to and from your colleagues as you would normally.

Improve Communication

Receive free and fast remote support from a VoIP Specialist. Use call detail records and usage reports to monitor costs per user and consequently gain valuable business insights. Increase the number of extensions and available lines as and when you need to.

Benefits

Reduce business costs

Unlike a traditional PBX, the Hosted PBX system is much more cost effective, even though it provides functionality only found on the most advanced traditional switchboard. There are no costly license renewals. Save up to 50% on your company’s monthly call charges as a result of Infraplex’s local, national, mobile and international rates.

Improve Productivity and Customer perception.

Set up incoming calls to hunt across extensions in different cities, resulting in multiple offices functioning as one, including remote workers. Set up incoming calls to hunt across extensions in different cities, resulting in multiple offices functioning as one. Use feature codes in order to set up custom functionality. Welcome customers telephonically to your business with features like custom greetings, auto-attendant and automated directory.  Use the hold time on your phone to play marketing information. Customise how calls are managed during and after business hours.

Our pricing options

We have a few pricing options to suit any size company

Setup

SA Number (PBX based)                                               R69.00

International Number (PBX based)                             R150.00

Porting an existing number                                          R200.00

Devices and Phones
Infraplex has a vast range of VoIP compatible phones available for viewing and purchasing at shop.infraplex.net

Extension packages

Infraplex Cloud PBX 5 Extensions                          R225.00   pm

Infraplex Cloud PBX 10 Extensions                        R225.00   pm

Infraplex Cloud PBX 15 Extensions                        R225.00   pm

Infraplex Cloud PBX 20 Extensions                        R225.00   pm

Infraplex Cloud PBX 25 Extensions                        R225.00   pm

Infraplex Cloud PBX 50 Extensions                        R225.00   pm

Infraplex Cloud PBX Additional Extension            R50.00     pm

Call recording
Call recording is available to be pre-configured at your preference. These capacity packages are available depending on the amount of calls you are looking to record.

Infraplex Call recording disk space 1GB                        R45.00

Infraplex Call recording disk space 5GB                        R95.00

Infraplex Call recording disk space 10GB                      R135.00

Infraplex Call recording disk space 25GB                      R195.00

Infraplex Call recording disk space 50GB                      R325.00

Infraplex Call recording disk space 100GB                    R455.00

Infraplex Call recording disk space 250GB                    R650.00

Infraplex Call recording disk space 500GB                    R1150.00

Infraplex Call recording disk space 1000GB                  R1300.00

Interested?

Let’s talk about how Infraplex can customise a PBX solution for you.