Infraplex hosts its own NOC (Network Operations Centre) and employs state-of-the-art network monitoring and management for each of its network subsystems (fibre, fixed wireless, VoIP and DC hosting) that integrates these functions into a single interface. Our NMMS also provides interfaces to back office systems including; support, billing, accounting, inventory and dispatch.
Our RMMS (Remote Monitoring Management Systems) are critical to our large scale support arrangements with our customers with which we deliver functional maintenance and reporting.
Infraplex maintains its own national network infrastructure and in conjunction with wholesale agreements with other selected international tier 1 ISPs, is able to deliver customised and cost effective services to its customers.
We take a project management approach to each solutions that we choose to implement ensuring optimal delivery across the proposal, design, implementation and maintenance & support phases.